Conversation FP-DM-000003

Dear Customer,

My name is Mirza Sufyan, and I am contacting you from Finoviapay Head Office (AML, KYC Verification & Security Department).

We are pleased to inform you that your International Account Approval Request has been successfully reviewed and approved. Your international transfer services are currently in the final activation stage and will be fully enabled within the next 72 hours.

We would also like to inform you that we have received and reviewed your application, and everything appears to be in order. However, in order to formally register and finalize your case, we require a few additional details from your side in accordance with State Bank of Pakistan regulatory requirements.

Kindly provide the following information:

- Estimated monthly transfer volume (in your local currency)

- Maximum amount per transfer you intend to send

- Confirmation whether the transfers will be made to your own account (self-transfer) or to third-party beneficiaries

You can submit this information directly through the Direct Communication section in your account for faster processing.

Please note that this information is required to ensure compliance with regulatory standards and to enable your international transfer services without any interruption.

Once your case is fully registered and your service is activated, you will receive a confirmation notification.

If you require any assistance, please feel free to contact us.

Thank you for your cooperation.

Kind regards,
Mirza Sufyan
Finoviapay Head Office
AML, KYC Verification & Security Department

Thank you for providing the required information.

You will be notified within the next 72 working hours once the process has been completed.

I currently do not have information available regarding Mobile Transfer Services.

For accurate assistance, kindly contact our Help Desk team, who will be able to guide you further.

You are currently connected with the AML & KYC Security Department.

If you have any questions related to this matter, please feel free to ask. Otherwise, we will proceed with closing your request.

Thank you for your cooperation.