Send direct secure Telegram messages to bot-joined customers and manage all officer communication threads from one place.
| Reference | Customer | Department / Officer | Status | Unread | Last Activity | |
|---|---|---|---|---|---|---|
|
FP-DM-000010
Finoviapay Vehicle Finance
|
Zonii
User ID: 13
|
Finance & Credit Department
Marta Martínez Juan · Credit Department
|
Open | 0 |
2026-06-06 09:34:50
By Customer
|
Open |
|
FP-DM-000009
TKT6845D3C4
|
Abdul Hanan
User ID: 115
|
Card Control Department
Komal Haider · FNP-KH-58231
|
Closed | 0 |
2026-05-16 10:32:58
By Customer
|
Open |
|
FP-DM-000008
TKT85C6238F
|
Zonii
User ID: 13
|
Customer Service Help Desk
Ananya Sharma · FNP-AS-78452
|
Closed | 0 |
2026-05-01 20:14:25
By Customer
|
Open |
|
FP-DM-000007
FP-TK-81180
|
Zonii
User ID: 13
|
Card Control Department
Komal Haider · FNP-KH-58231
|
Closed | 0 |
2026-04-22 13:00:19
By Officer
|
Open |
|
FP-DM-000005
Gold Debit Card Verification
|
Alone Mehar
User ID: 1
|
AML, KYC Verification & Security Department
Mirza Sufyan · FNP-Mirza Sufyan
|
Open | 0 |
2026-04-13 17:57:15
By Customer
|
Open |
|
FP-DM-000006
ITV-20260406-3E0A02
|
Zonii
User ID: 13
|
Customer Service Help Desk
Habib Rajput · FNP-HB-U03638
|
Closed | 0 |
2026-04-12 10:30:32
By Officer
|
Open |
|
FP-DM-000004
TKT98EFCA6D
|
Unknown
User ID: 2
|
Customer Service Help Desk
Habib Rajput · FNP-HB-U03638
|
Open | 0 |
2026-04-12 08:57:29
By Officer
|
Open |
|
FP-DM-000003
ITV-20260406-3E0A02
|
Zonii
User ID: 13
|
AML, KYC Verification & Security Department
Mirza Sufyan · FNP-Mirza Sufyan
|
Closed | 0 |
2026-04-11 14:11:53
By Officer
|
Open |
|
FP-DM-000002
ITV-20260406-3E0A02
|
Zonii
User ID: 13
|
Security AML Verification
Katherine Schwarzenegger · Security AML Verification
|
Closed | 0 |
2026-04-08 13:06:04
By Officer
|
Open |
|
FP-DM-000001
FT-UK-6867
|
Alone Mehar
User ID: 1
|
Customer Service
Demo Agent · Test-id
|
Closed | 0 |
2026-04-08 11:17:34
By Customer
|
Open |